Ministry of Tourism Launches “Labbaik” Complaints Center

The Ministry of Tourism has launched the “Labbaik” complaints center, in a step aimed at strengthening communication channels with citizens and elevating the quality of tourism services through an institutional mechanism that ensures complaints are received and followed up effectively according to clear procedures. The launch of “Labbaik” comes as part of the Ministry’s drive to develop response tools and turn incoming feedback into practical measures that help improve service levels and enhance the visitor experience.